Org Toolkit: How to Develop and Use Surveys to Improve Your Organization

If you belong to any org whose mission is to serve others, you’re probably really good at providing your product or service.

But what about evaluating your performance? — How did we do? How can we do better next time? What do they see that we don’t? (And most frightening of all) How did we fail? Unless you have eyes on all aspects of your programs all the time, you’re bound to miss the feedback that’s important to not only your future performance but also your financial success – especially if you have funders who need detailed reports.

That’s where surveys come in. With today’s technology, it’s never been easier to create, analyze, and share your own surveys to get the exact data you need to understand your organization’s impact without overwhelming potential participants.

In this session, we will cover:

• What is survey research and when to use a survey.
• Different survey types and how to create them.
• Different response formats and how to know when to ask for what.
• How to analyze and visualize the data you collect in a way that makes sense.